Counselling Skills: Managing People Problems at Work
by Eric Garner
Publisher: BookBoon 2012
Number of pages: 53
This book introduces you to the 'counselling approach', which is a managerial way of counselling staff. It explains that treating people with dignity, respect, and valuing, is the only course that can succeed in the 21st century.
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by Russell HR Consulting - BookBoon
If you carry out a poor investigation, the result of the discipline process will be equally poor. When problems arise, employers must investigate and determine, as far as possible, what really happened. This book shows you how to get it right.
by Shay McConnon, Margaret McConnon - How To Books Ltd
Offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. A very useful tool for anyone struggling to get along with difficult colleagues.
by Eric Garner - BookBoon
In this book, we'll show you why the old industrial ways of managing no longer work. We'll explain the different ways you can delegate duties and responsibilities to others and why delegation can be the best thing you ever do for your staff.
by Antonio Ragusa - BookBoon
Contents: Individual outcomes (Commitment, Trust, Development, Motivation, Buying in, Engagement, Loyalty, Empowerment); Organizational outcomes (Corporate reputation, Innovation, Knowledge sharing, Ethical relationships, Competitive advantage).