Counselling Skills: Managing People Problems at Work
by Eric Garner
Publisher: BookBoon 2012
ISBN-13: 9788776819675
Number of pages: 53
Description:
This book introduces you to the 'counselling approach', which is a managerial way of counselling staff. It explains that treating people with dignity, respect, and valuing, is the only course that can succeed in the 21st century.
Download or read it online for free here:
Download link
(2.2MB, PDF)
Similar books
Coaching and Mentoringby MTD Training - BookBoon
Coaching and Mentoring textbook introduces the reader to what being an outstanding coach is all about. Learn what coaching is, different coaching models to use, communication skills of an outstanding coaching and much more besides.
(6498 views)
Running Effective Appraisalsby MTD Training - BookBoon
Appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff. In this textbook you will cover the essential skills of how to prepare for and run an effective appraisal.
(5546 views)
Developing Mental Toughness: Gold Medal Strategies for Transforming Your Business Performanceby J. Graham Jones, Adrian Moorhouse - How To Books Ltd
Written for executives in business who wish to achieve high level performance under pressure. It is underpinned by research from the leading psychologist, which shows that high achievers do more than simply cope with pressure -- they thrive on it.
(7273 views)
Delegation and Empowerment: Giving people the chance to excelby Eric Garner - BookBoon
In this book, we'll show you why the old industrial ways of managing no longer work. We'll explain the different ways you can delegate duties and responsibilities to others and why delegation can be the best thing you ever do for your staff.
(4470 views)