Customer Relationship Management
by Roger Baran, Christopher, Michael Zerres
Publisher: BookBoon 2012
Number of pages: 15
Customer Relationship Management (CRM) is growing in importance due to the challenging business environment faced by organisations throughout the world today. In this textbook a review of the theoretical conditions for Customer Relationship Management is given.
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by Rachel Bishop-Firth - How to Books
A well-written, well-designed CV is essential. Together with your letter it is the only thing a prospective employer has to go on. This text will help managers and professionals market themselves through their CVs to gain managerial positions.
- Swarthmore College
The book shows how you can make your CV stand out and convince the recruiter that you have what is needed to do the job. It offers practical tips on how to project a suitable professional image, identify your strengths and write a covering letter.
by Sue Greener - BookBoon
From the table of contents: Research problems and questions; Putting the problem into context; Choosing research approaches and strategies; Ethics in business research; Choosing samples from populations; Quantitative research methods; etc.
by Coleman Patterson - BookBoon
This book is a collection of 500-word essays on a variety of management, leadership, and organizational topics. Using a variety of examples and references, readers can quickly gain insight into fundamental and advanced management principles.