by Janet Sayers
Publisher: Bookboon 2012
Number of pages: 79
This book provides an introduction to the theory and practice of managing diversity (and Equal Employment Opportunities or EEO). The book covers topics such as: the role of historical struggles in the development of managing diversity practice today, demographic and social change; theoretical debates; discussion of each of the main groups that managing diversity programs often focus on like gender, ethnicity and religion, people with disabilities, and mature workers; and practical tools for implementing valuing diversity initiatives.
Home page url
Download or read it online for free here:
by MTD Training - BookBoon
In this book you'll learn the key skills and the techniques to handle conflict and complaints in many different ways. From dealing with the abusive person through to the calculated person, you'll learn skills to deal with all conflict situations.
by Susan Quinn - BookBoon
HR departments are being asked to 'be more strategic' and help contribute to the bottom-line more than ever before. How can an HR department add more value to the organization? This book will explain strategic HR, what it is and what it does.
by Ken Pierce - Bookboon
Learn the 21 'tried and true' tools which makes you an expert on Dealing With Difficult People. Experience the fearlessness coming from knowing you can deal with anyone anytime. Imagine the impact on your self, your dreams and your business.
by Eric Garner - BookBoon
This book introduces you to the 'counselling approach', which is a managerial way of counselling staff. It explains that treating people with dignity, respect, and valuing, is the only course that can succeed in the 21st century.