by G. Graffigna, S. Barello, S. Triberti
Publisher: De Gruyter Open 2015
Number of pages: 154
Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services.
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