Customer Relationship Management
by Roger Baran, Christopher, Michael Zerres
Publisher: BookBoon 2012
Number of pages: 21
Customer Relationship Management (CRM) is growing in importance due to the challenging business environment faced by organisations throughout the world today. In this textbook a review of the theoretical conditions for Customer Relationship Management is given.
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- Swarthmore College
The book shows how you can make your CV stand out and convince the recruiter that you have what is needed to do the job. It offers practical tips on how to project a suitable professional image, identify your strengths and write a covering letter.
by Peter Honey - How to Books
The whole of management life is revealed in 50 short stories, all based on real events. The author bravely offers each flawed manager practical advice in a bid to improve their performance and make life more tolerable for their colleagues.
by David Newth - BookBoon
My guiding aim in writing this book was to make it readable, down to earth and useful. It carries a conviction that managers vulnerability to stress can be lessened by them standing back from the coal face occasionally ...
by M. Carpenter, T. Bauer, B. Erdogan - Saylor Foundation
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