
Dealing With Difficult People
by Ken Pierce
Publisher: Bookboon 2013
ISBN-13: 9788740303377
Number of pages: 48
Description:
Learn the 21 'tried and true' tools which makes you an expert on Dealing With Difficult People. Experience the fearlessness coming from knowing you can deal with anyone anytime. Imagine the impact on your self, your dreams and your business. You learn how to take them for A Walk in the Park so both you and they can get on with life.
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(3.5MB, PDF)
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