Effective Communication Skills
by MTD Training
Publisher: BookBoon 2010
Number of pages: 59
This free textbook introduces the reader to what being an outstanding communicator is all about. Understanding what effective communications actually are, how information is processed by your brain, how to get your point across in a concise and effective manner, how to build effortless rapport and much more besides.
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by Antonio Ragusa - BookBoon
Contents: Individual outcomes (Commitment, Trust, Development, Motivation, Buying in, Engagement, Loyalty, Empowerment); Organizational outcomes (Corporate reputation, Innovation, Knowledge sharing, Ethical relationships, Competitive advantage).
by Scott McLean - University of Minnesota Libraries
Students are provided ample opportunity to engage with the concepts, vocabulary and models covered in the text, including role-playing exercises, journal writings, case studies, small-group activities, games, and self-assessment activities.
by Lori Harvill Moore - Bookboon
What is effective communication and how can it be put into practice in business? The book answers this question by first examining contributions of major theorists in the subjects of semantics, linguistics and organizational communication.
by Gay Walley - BookBoon
This is a hands-on, easy guide to writing all the different business materials that may be required in the course of a career. You will find tips on writing everything from business emails to power points to performance reviews to sales reports.