Effective Communication Skills
by MTD Training
Publisher: BookBoon 2010
ISBN-13: 9788776815981
Number of pages: 59
Description:
This free textbook introduces the reader to what being an outstanding communicator is all about. Understanding what effective communications actually are, how information is processed by your brain, how to get your point across in a concise and effective manner, how to build effortless rapport and much more besides.
Download or read it online for free here:
Download link
(3.5MB, PDF)
Similar books
Business Communication: Achieving Resultsby Lori Harvill Moore - Bookboon
What is effective communication and how can it be put into practice in business? The book answers this question by first examining contributions of major theorists in the subjects of semantics, linguistics and organizational communication.
(3598 views)
Techie Talks: How Technical Experts Become Powerful Presentersby Alison Kemp - Bookboon
Techie Talks will give you the tools to take complex information and quickly mould it to any audience so that you maximise your influence with compelling presentation skills. You'll learn how to control your nerves, grabbing everyone's attention.
(4911 views)
Be A Better Writer: Tips To Improve Your Writingby Suzanne Lieurance - Bookboon
This e-book includes tips that will help you improve your writing (and actually get your writing done faster and easier) no matter what type of writing you need to do. You will use it as a handy reference again and again.
(5197 views)
Dealing with Conflict and Complaintsby MTD Training - BookBoon
In this book you'll learn the key skills and the techniques to handle conflict and complaints in many different ways. From dealing with the abusive person through to the calculated person, you'll learn skills to deal with all conflict situations.
(9417 views)