
Business Communication for Success
by Scott McLean
Publisher: University of Minnesota Libraries 2015
ISBN-13: 9781946135056
Number of pages: 628
Description:
This book is suited for Business Communication courses, but is also appropriate for Business English, Business Presentation, Professional Communication courses. Students are provided ample opportunity to engage with the concepts, vocabulary and models covered in the text, including role-playing exercises, journal writings, case studies, small-group activities, games, and self-assessment activities.
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