by MTD Training
Publisher: BookBoon 2010
Number of pages: 57
With this textbook you will learn what performance management is all about and how to manage this process properly so you keep your top performers motivated as well as improving the performance of all of your other staff.
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by Shay McConnon, Margaret McConnon - How To Books Ltd
Offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. A very useful tool for anyone struggling to get along with difficult colleagues.
by Leo Dobes - ANU E Press
This monograph is a guide to the benefits, perils and pitfalls of managing outside consultants. Dr Dobes guides on best practice, including advice on what not to do, and how to rectify shortcomings in the process of using consultants effectively.
by David Wright - Bookboon
In this book, the author sets out to share his team building experience in organizations both large and small. The book focuses on the milestones that mark a team's journey to high performance, without being naive to the challenges and the pitfalls.
by MTD Training - BookBoon
In this book you'll learn the key skills and the techniques to handle conflict and complaints in many different ways. From dealing with the abusive person through to the calculated person, you'll learn skills to deal with all conflict situations.