by John Kline
Publisher: Air University Press 1996
Number of pages: 72
Using practical examples from classroom, corporate, and family/counseling settings, this handbook teaches theoretically-based and acknowledged techniques -- thoughts, attitudes, and skills -- necessary for becoming a better listener.
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by Eric Garner - BookBoon
Whether you are giving a presentation to an important client, selling an idea to your board of senior executives, or making a farewell speech to a retiring colleague, this book will help you come across as someone who is knowledgeable and skilled.
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In this textbook you'll understand how to make a great impression, what processes your listeners are going through to make sense of your messages, and know how the other person interprets your message to help you communicate most effectively.
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